Thursday
September 09, 2010

P.O. Box 361249
Strongsville, OH 44136
440.268.9411
Fax 440.268.9419
Contact Us via Email
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Warranty Program:

BECAUSE YOUR BUILDER IS COMMITTED TO EXCELLENCE IN CUSTOMER SERVICE
 
Welcome to the ProHome Builder's Warranty Program.  Because New Century is committed to Excellence in Customer Service you will be enrolled in our Warranty Program when you build with New Century.  New Century warrants their houses under the Nationally Accepted Construction Standards for a period of one year.  The Terms of this warranty are found in your ProHome Builder's Warranty, which will be supplied to you prior to closing.  ProHome provides administrative and technical services to help facilitate you during your warranty coverage period.  You will also receive a Homeowner's Service Guide, where you will find the instructions to guide you step by step through the process for registering claims.  Our entire process is described in this Service Guide for your convenience.

By providing you with ProHome, New Century has elected to make a commitment to you "After the Sale".  ProHome's long history of working with the Home Buyers of America's Finest Builders provides you with proven Warranty Management Systems unmatched in the home building industry.

One-Call Does It All

ProHome provides you with local service.  Our knowledgeable staff is never more than one phone call away.  We are always prepared to take your call and respond by dispatching contractors, performing walkthroughs and inspections or simply answering your questions.

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